Need help?
Frequently Asked Questions
With pleasure, but at this stage delivery must be to a NZ address, we are working on an international solution. So, we are here to help you on your OE when you want to send a nice thanks to Mum for topping up your credit card whilst you are enjoying life in Santorini!
Not yet, sadly our off licence limits us to online remote sales only and we are not
permitted to allow pick ups here. Just ask us, if you are close enough to pick it up, chances are we can just drop it off.
This is a great idea and one we see often used in retirement villages so your loved one will, for example, receive a special seasonal gift box at a frequency you can set. This is a special offering for us so please let us know if this is something you would like to set up.
We use a range of courier services as well as our own transport to get your gift box to you as soon as we can and in great condition. We do offer same day delivery for the Waikato and with a smooth sea and a following breeze target the rest of the North Island in 1-2 days and the South Island in 2-3 days. For any urgent delivery outside of the Waikato please contact us direct at support@aygb.co.nz
Naturally this may happen from time to time, and if it does (with your trust) we will replace it with a replacement item that keeps the spirit and intention of the box alive and well. If we can’t make it work for whatever reason, we will contact you and we can discuss solutions.
Not at this stage, perhaps in the future we will offer this option but right now we want to specialise in curating premium gift boxes that serve your needs.
Of course, the idea of collaborations is exciting for us and if you are a corporate customer or looking to put together 10+ gift boxes for the special occasion we are here to design a bespoke solution for your event or needs.
If your questions aren't answered above, please do not hesitate to get in touch with us at support@aygb.co.nz
























