Privacy Policy

AYGB Limited trading as About You Gift Box

Effective Date: 12 October 2025

At About You Gift Box ("we", "us", "our"), your privacy matters to us. As an online-only gift box company based in New Zealand, we are committed to protecting your personal information and complying with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, and store your personal information, especially in relation to your use of our website hosted on Shopify Inc. By using our website or placing an order, you agree to the terms outlined in this policy.

1. Who We Are

About You Gift Box is a New Zealand-owned online store specialising in curated gift boxes. Our website is hosted on Shopify, which provides the e-commerce platform enabling us to sell our products and services to you.

2. What We Collect

When you visit or make a purchase through our site, we may collect the following personal information:

Name
Email address
Phone number
Shipping and billing address
Order details and purchase history
Gift recipient’s name and address
Marketing preferences (if you opt in)
IP address, browser/device information, and website usage (via cookies and analytics)

Note: We do not store or have access to your full credit/debit card details. Payments are processed securely via Shopify’s integrated payment gateways.

3. How We Collect Information

Your information is collected when you:

Place an order on our Shopify store
Contact us via email or contact forms
Sign up for our newsletter or promotions
Browse or interact with our website (via cookies and analytics)
Engage with us on social media platforms

4. How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your questions or support requests
Improve our website and customer experience
Manage marketing communications (with your consent)
Comply with our legal obligations

5. Shopify & Third-Party Services

Our store is built on Shopify, which securely stores your data in their databases and application servers. Shopify may also collect and store data as part of your interaction with our store. You can read Shopify’s Privacy Policy here: Shopify Privacy Policy

We may also share limited data with trusted third-party providers who assist with:

Payment processing
Courier and delivery services
Email marketing
Analytics tools

These providers only receive the information needed to perform their services, and we ensure they uphold privacy protections.

6. Cookies & Tracking Technologies

Our website uses cookies to:

Enable key site functionality (e.g., shopping cart)
Understand how visitors use our site
Improve performance and user experience
Offer personalised content and ads (where applicable)

You can manage or disable cookies via your browser settings; however, some features may not function properly without them.

7. How Your Data Is Stored and Protected

Your personal data is stored securely through Shopify’s systems, which comply with industry standards and include encryption, firewalls, and access controls. We retain personal information only as long as necessary for our business and legal obligations.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request correction of any inaccurate or outdated information

To request access or changes, please contact us at support@aygb.co.nz. We will respond within a reasonable timeframe, typically within 20 working days.

9. Marketing Emails

If you opt in to receive updates or promotional offers from us, you can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

10. International Data Transfers

As Shopify and some third-party services store data on servers outside New Zealand (e.g., Canada, USA, Australia), your information may be transferred and stored internationally. Shopify and our providers are required to ensure adequate data protection standards are met.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. All updates will be published on this page with the effective date.